Privacy Policy




Loch Lomond Distillers Limited ("we" or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we use your personal information. By visiting this website ("Our Site") you are accepting and consenting to the practices described in this policy. We are the data controller of your personal information. Our contact details are given below.


You do not have to give us any personal information to make use of most of Our Site. However, if you contact or correspond with us by phone, email or otherwise, you will generally need to provide us with some personal information.


The information you provide us is collected by Loch Lomond and will not be shared with third parties other than to provide you with feedback on technical support or customer-service inquiries. Any third party used to do this will have agreed to maintain the confidentiality and security of the information we share with them.


If you do not want us to send you email or postal mail about our products and services, you can opt out at the time of registration or information collection, or at any time in the future, by contacting us by email at or by mailing a request to Loch Lomond Distillers Limited.


A cookie is a piece of data stored on your hard drive containing information about you as the user. Once you close your browser, the cookie is deactivated. You have the right to refuse our use of cookies containing information about you on your hard drive. The table below explains the cookies we use and why.
Cookie     Name     Explanation     Further reading
Google Analytics     _utma, _utmb, _utmc, _utmt, _utmz     These cookies are used to build up information for the Analytics service run by Google. They allow us to run reports on how the website is accessed, what pages are visited and traffic sources. The information stored in these cookies is non-personally identifiable.     Google Privacy Policy
Age restriction     age_gate     This cookie is used to remember date-of-birth details for the website user. This cookie has a short time expiry to ensure that users returning to the site will be prompted to confirm their age.     
Content management system     exp_tracker, exp_last_activity, exp_last_visit, exp_csrf_token     These cookies are used to improve the user experience of the website by building up anonymous data profiles that enable us to understand user journeys and behaviour across the Glen’s Vodka website.     
Facebook     fbm_, fbsr_     These cookies determine whether a user is logged into Facebook. This is only applicable to users who opt to authenticate their age via Facebook.     

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites, visit


You should be aware that when you are on our website you could be directed to other sites that are beyond our control. There are links to other sites from our website that may take you outside our service. We cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site that you go to online.

Accessing and updating your personal information

If for any reason you wish to find out what information we hold about you, you may do so by making a subject access request. To make such a request, please contact us at the address given below. If requested by you to do so, we will remove or amend any incorrect information we hold.

Questions or complaints

If you have any questions, complaints or comments about Loch Lomond or this Privacy Policy or to make a subject access request, please contact Loch Lomond’s Privacy Policy Administrator by sending an email to, or by writing to Privacy Policy Administrator, Loch Lomond Distillers Ltd, Loch Lomond Industrial Estate, Alexandria G83 0TL.

Governing law and jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising from it shall be subject to the exclusive jurisdiction of the Scottish courts, although we retain the right to bring proceedings in your country of residence or any other relevant country.

Contact us

Loch Lomond Distillers Ltd, Loch Lomond Industrial Estate, Alexandria G83 0TL